RESUME OF MARK SILVERBERG
  1900 F Street NW, GW Thurston Hall #117
  Washington, D.C. 20052
  (512) 826-7004
  masilver@gwmail.gwu.edu
  http://marksilver.net/linkedin

EDUCATION
	THE GEORGE WASHINGTON UNIVERSITY, School of Business	Washington, DC Bachelor of Business Administration,
			Management Information Systems	May 2013
			Coursework includes: Micro Economics, Math for the Social Sciences, Statistics, and Psychology
	LIBERAL ARTS AND SCIENCE ACADEMY at L.B.J.
			HIGH SCHOOL Diploma

WORK EXPERIENCE
	FREELANCE IT CONSULTANT Self-Employed
		* Improve the use of technology at customer's location including network and computer set up; assist with hardware and software acquisition, web development
		* Provide remote and on-site support for software including Windows, Microsoft Office, Adobe and Mac
		* Clients have included an attorney, accounting firm, dress shop, home users, and more

	TERMINAL B, LLC	Austin, TX Information Services Intern (paid)	July 2009 - Aug. 2009
		* Assisted with customer support through the phone and an online ticketing system
		* Maintained in-house network and server administration including hardware and software upgrades
		* Aided management in introducing new ERP/CRM solution into company workflow; assisted employees

	SETON FAMILY OF HOSPITALS	Austin, TX Information Services Intern (non-paid)	Sept. 2008 - Feb. 2009
		* Received high-school credit for Winter/Spring internship through program, "Research Practicum"
		* Simplified Cisco wireless IP phone deployment workflow through research; process adopted by team
		* Programmed innovative project from the ground up which integrated project management, voice over
internet protocol, and disaster recovery

	AUSTIN INDEPENDENT SCHOOL DISTRICT	Austin, TX - Senior Student Network Administrator, Summer Employment (paid)	May 2007 - Sept. 2007
		* Provided front-line support for school administrators, faculty, and students for on-campus technology
		* Led student-run effort of installation and up-keep of three Dell servers and one Apple XServe.
		* Organized team meetings, agendas, and priorities while planning for the future.

SKILLS / ACTIVITIES
	Computers: R (Statistical Computing), Adobe inDesign, Microsoft Windows and Apple client and server editions
	Development: Ruby (with Sinatra, Rails), PHP, SQL (PostgreSQL, mySQL, sqlite), REST, and experience with cloud computing as well as SaaS
	Design Lead, High School Literary Magazine, Austin, TX, 2008-2009
	Lead Network Administrator, Student Technology Administrative Council, Austin, TX, 2006-2009
	Technical Volunteer, Volunteer Healthcare Clinic, Austin, TX, 2007 - Present
	Trade Show and Office Volunteer, Knowbility Inc., Austin, TX, 2004-2007 Interests include photography and traveling.